Jackie was a great instructor. She was very knowledgeable, helpful and actually enthusiastic about first aid which made the class fun. The course is more upbeat and comfortable than previous ones I have attended. Afterwards she even offered to stay and go over any questions or scenarios we weren’t totally comfortable with. Would definitely recommend 13 First Aid and Safety Training to anyone who needs to renew or acquire first aid/CPR training…and the added bonus is that you don’t even have to leave town!