This was by far the best 1st aid and CPR course I have ever taken. Jackie was such a fabulous instructor and offered great advice and knowledge when it came to her experiences, and others, on their First Aid encounters. I found her style of teaching to be very engaging, and how she taught the content through hands-on scenarios. 13 First Aid will leave you empowered and confident to take action should you encounter an emergency. I would absolutely recommend this course.