FAQ

FAQs

First aid is the immediate care given to someone who is injured or suddenly becomes ill, before professional medical help arrives. It can include simple treatments like cleaning minor cuts to more complex interventions like CPR or slowing heavy bleeding.

Yes! 13 First Aid and Safety Training is proud to be a Canadian Red Cross training partner. All of the courses we offer are certified through the Canadian Red Cross. This means our certifications are recognized nationally, and meet WSIB / provincial guidelines.

Yes, because we are a Canadian Red Cross accredited training partner, our courses meet the WSIB guidelines for workplace First Aid & CPR-C, and AED training.

We sure do! We offer onsite or private training for workplaces, community groups, educational institutions, and more! If you’re interested in learning more about organizing a private or onsite training session, send us an email at info@13firstaid.com.

If you are registering into a blended course, there will be a theory component to be completed online before class. You will not have immediate access to the online portion, but you can expect it within a few hours after registration confirmation. Access to the online portion will be sent via e-mail, from the Canadian Red Cross.
When you receive this email, you will be prompted to complete your account on MyRedCross. From there, you may access your training.
If you do not receive an email from the Canadian Red Cross within 24 hours, please check your spam folder, and then contact 13 First Aid at info@13Firstaid.com.

Your certificate will be emailed to you by the Canadian Red Cross within 3 business days after you have completed your in-class training. All Canadian Red Cross training certifications are provided digitally via the email provided on your registration.

Our policy outlining attendance, cancellation, rescheduling and lateness is outlined HERE.

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We love making a difference in the lives of our course attendees!

Customers and Collaborators

Do you know what course you need?

Your employer or educational institution may have already told you what level of course to attend. If you cannot find that course, or aren’t sure which course to take, email us at info@13FirstAid.com.

We’d be happy to help you find the right course to meet your needs.

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