Commitment to Privacy
13 First Aid is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information. As part of this
2. Identifying Purposes
We collect, use, and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address, email, and payment information are provided as part of the order
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services.
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. We may collect Personal Information from you in person, over the telephone or by corresponding with you via the Internet.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
We may disclose your Personal Information to the Canadian Red Cross, as required by our contractual agreement with this organization, for the express purpose of delivering the products or services requested.
Personal Information will be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
7. Safeguarding Customer Information
Personal Information will be protected by physical and electronic security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate.
10. Handling Customer Complaints and Suggestions
Owner, 13 First Aid